1. Free plan
The Free plan requires no payment method and may be used for one product domain within the published limits. Because there is no charge, no refund applies.
2. Paid subscriptions
Paid subscriptions are charged in advance and renew automatically each month until canceled. Prices, included limits, and any trial terms are shown before checkout. Taxes may be added where required.
You may cancel at any time through the Stripe billing portal available from your dashboard. Cancellation stops the next renewal. Unless law requires otherwise, paid access continues until the end of the current billing period and no prorated credit is issued.
3. Refund eligibility
Subscription fees are generally non-refundable because product analysis, data access, matching capacity, and account resources become available immediately. We will review refund requests made within seven calendar days of an initial paid purchase when the account has not materially used assisted submissions, generated campaign assets at scale, or consumed a substantial portion of plan limits.
Renewal charges, partial billing periods, unused allowances, forgotten cancellations, downgraded accounts, and third-party fees are ordinarily not refundable. We may make exceptions for duplicate charges, billing errors, prolonged verified service unavailability, or circumstances required by law.
4. How to request a billing review
Email hello@distributemyidea.com from the address associated with your account. Include the account email, charge date, amount, and a concise explanation. Do not send full card numbers or sensitive authentication information.
We aim to acknowledge requests within five business days. Approved refunds are returned to the original payment method through Stripe. Bank processing times vary and are outside our control.
5. Chargebacks and third-party spend
Please contact us before initiating a chargeback so we can investigate. Fraudulent or abusive chargebacks may result in account suspension. This does not limit any non-waivable rights.
Fees paid directly to directories, advertising networks, marketplaces, sponsors, affiliates, or other third parties are governed by those parties and cannot be refunded by us. We will not initiate third-party spend without your express approval.
6. Plan changes and termination
Upgrades may take effect immediately and be prorated by Stripe. Downgrades normally take effect at the next renewal. If we terminate a paid account without cause, we may provide a prorated refund for the unused period. No refund is due when access is terminated for material breach, unlawful use, abuse, or nonpayment. Questions, requests, and formal notices may be sent to hello@distributemyidea.com.